What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe this is a duplicate of the thread already answered by my colleague here:
Please take a look at the solution provided there, and keep us updated on that other thread whether it solved the issue you were having.
In the future, in order to avoid confusion and assist you correctly, please open a single thread per issue. Thank you.