What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Form Submissions were working fine until today....now I don't receive the emails

    Asked by Maribeth936 on February 28, 2016 at 11:22 PM

    I use yahoo email and used to get an extremely quick emails of my forms.  Now I get nothing on any of my four forms i use.    I have changed nothing on my jotforms account nor my email account.  

    Emails Submissions receive My Forms and email
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    JotForm Support

    Answered by Chriistian on February 29, 2016 at 01:40 AM

    I checked our mail logs and it appears that you are now able to receive emails successfully.

    The issue you encountered might just be a temporary glitch. However, if you do encounter the issue again, please let us know so we can investigate it further.

    You can also check if an email address is in the bounce list, simply follow this guide to learn how: How to remove your email address from bounce list