I am not getting the email when the form is filled out (I tested it)

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    Cryscop
    Asked on March 17, 2016 at 07:08 PM
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    BDAVID
    Answered on March 17, 2016 at 07:39 PM

    Your notification for both of your forms are properly setup. The recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    That is the reason why you were not receiving notifications, I have added it to white-list.

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com