What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Calendar Popup on Click is not Showing

    Asked by sterlingbrowngroup on March 28, 2016 at 05:54 AM

    This is something strange.  The calendar widget was showing and now it does not.  This is on the desktop and on the mobile.

    Pressing the image of the calendar does nothing.

     

    Page URL:
    https://form.jotformeu.com/sterlingbrowngroup/gasengineer

    calendar widget Mobile and
  • Profile Image
    JotForm Support

    Answered by mert on March 28, 2016 at 07:29 AM

    Hi there,

    Please, delete all of the "overflow" (red marked areas on the below) rules on your custom CSS, then you will see the calendar popup will work.

     

    html {

    height : 100%;

    overflow : hidden;

    }body {

    height : 100%;

    margin : 0;

    overflow : scroll;

    -webkit-overflow-scrolling : touch;

    background-image : url(https://www.jotform.com/uploads/sterlingbrowngroup/form_files/Picture1.png);

    background-size : cover;

    background-attachment : fixed;

    background-repeat : no-repeat;

    background-position : center center;

    }

     

    Please, check the guide if you don't know how to reach "Inject Custom CSS" tab. After those changes, please do let us know the results.

     

    Regards.

  • Profile Image

    Answered by sterlingbrowngroup on March 28, 2016 at 07:35 AM

    I was given the above hack to enable the background to show on iPhones, by taking out the overflow as mentioned above means that the images do not show correctly.

    Is there a way of the user just entering the date rather than having a popup calendar?

  • Profile Image
    JotForm Support

    Answered by mert on March 28, 2016 at 07:51 AM

    Yes, you can disable the calendar popup on click and let the user enter the value manually on "DateTime" field. Please, see the steps from the below:

     

    For further assistance, please do let us know.

    Regards.

  • Profile Image

    Answered by sterlingbrowngroup on March 28, 2016 at 08:01 AM

    Ok thanks

    Is there any way of removing the actual image of the calendar which still shows?

  • Profile Image
    JotForm Support

    Answered by mert on March 28, 2016 at 08:08 AM

    If you are mentioning the image right next to the calendar fields (you can see it from the below), yes there is a way to make it invisible by using the CSS rules.

     

    Please, apply the following CSS code to your form:

     

    img#input_66_pick {

        display: none;

    }

     

    Please, don't forget to let us know.

    Thanks.

  • Profile Image

    Answered by sterlingbrowngroup on March 28, 2016 at 08:11 AM

    That worked great thanks.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 28, 2016 at 08:52 AM

    Hello sterlingbrowngroup,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by sterlingbrowngroup on March 29, 2016 at 03:31 AM

    On Iphone 6S Plus the form scrolls perfectly and no movement side to side.  

    On iPhone 5S the form moves from side to side.

     

    Is there a fix for this? 

  • Profile Image
    JotForm Support

    Answered by beril on March 29, 2016 at 04:46 AM

    It seems you have a different question so I've created a separate thread for your new question so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/804816

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.