What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Disabled

    Asked by etek on March 30, 2016 at 09:03 AM

    My account was disable because I reached the limits.

    For the next month my account will be restored?

    Waiting for your replay.

    Best regards.

    Gabriela Lo Caspi

    Etek NovaRed

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  • Profile Image
    JotForm Support

    Answered by Charlie on March 30, 2016 at 11:18 AM

    Yes, upon checking your account, you have reached or exceeded the submission limit of 100 per month for Free plan. All of your forms will now be disabled, to continue using them, you can upgrade to a higher subscription plan OR wait for the submission limit to reset which happens every 1st day of the month.

    You can also increase your submission limit permanently by doing some of the listed actions in the "Get More" section of your account: https://www.jotform.com/myaccount/getMore

    Do let us know if you need more information on this.