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volvocarsscgotAsked on March 31, 2016 at 3:33 AM
Hi
I login and do some changes to an existing form - the problem is that the changes are not shown.
Now - I can change from: https://form.jotformeu.com/ to https://eu.jotform.com/ and see the changes there BUT I don't want that - I want my changes to show under the original link and when i click "Preview".
Can you please make sure that the changes are shown at https://form.jotformeu.com/ as well?
Regards
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Welvin Support Team LeadReplied on March 31, 2016 at 4:15 AM
The changes should suppose to appear automatically in all server(s). I think that's just a delay in the replication process. Please try clearing your forms cache after saving the form:
https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
Check if this helps.
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volvocarsscgotReplied on March 31, 2016 at 4:36 AM
Thanks for your reply but unfortunately it didn't help... I still have different forms depending on if i look at it using form.jotformeu.com or eu.jotform.com
Regards
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volvocarsscgotReplied on March 31, 2016 at 4:38 AM
Ohh, wait - now it just worked... :-)
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volvocarsscgotReplied on March 31, 2016 at 4:45 AM### Service request #SC00003800
Dear Jotformforum_806744,
We have received your service request and we will try to solve it as soon as
possible.
We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]
Kind regards,
Coor Service Management
**Ticket details:
**ID: #SC00003800
A new response has been received:
[![JOTFORM][2]][3]
Answered by ** Welvin **
The changes should suppose to appear automatically in all server(s). I think
that's just a delay in the replication process. Please try clearing your forms
cache after saving the form:
[https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache][4]
Check if this helps.
[View this thread on browser »][5] [Unsubscribe Thread][6]
1459412158
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.jotform.com/images/logo2.png?2
[3]: //www.jotform.com
[4]: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
[5]: http://www.jotform.com/answers/806744-Changes-are-not-shown-
[6]: http://www.jotform.com/answers/806744-Changes-are-not-shown-?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
... -
JanReplied on March 31, 2016 at 7:42 AM
Glad to hear that it is now working properly. Let us know if you need any help. Thank you.
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volvocarsscgotReplied on March 31, 2016 at 7:45 AM### Service request #SC00003804
Dear Jotformforum_806744,
We have received your service request and we will try to solve it as soon as
possible.
We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]
Kind regards,
Coor Service Management
**Ticket details:
**ID: #SC00003804
A new response has been received:
[![JOTFORM][2]][3]
Answered by ** Jan **
Glad to hear that it is now working properly. Let us know if you need any
help. Thank you.
[View this thread on browser »][4] [Unsubscribe Thread][5]
1459424552
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.jotform.com/images/logo2.png?2
[3]: //www.jotform.com
[4]: http://www.jotform.com/answers/806744-Changes-are-not-showing-up-in-the-live-form-view
[5]: http://www.jotform.com/answers/806744-Changes-are-not-showing-up-in-the-live-form-view?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
...