Why are my changes to an old form not reflecting?

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    mav3rick
    Asked on April 01, 2016 at 03:48 AM

    I have updated the Months listed in 9 forms and the changes are not reflecting after saving and publishing?

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    Nik_C
    Answered on April 01, 2016 at 09:47 AM

    I'm not sure which changes didn't apply, can you tell us more about the problem you have?

    Also, you can check your revision history if you need to check what did you change on each form, and if you need you can revert your form to that version:

    We'll wait for your response.

    Thank you.

  • Profile Image
    mav3rick
    Answered on April 04, 2016 at 03:41 AM

    Hi,  It was text within 1 of my Form Text Boxes I changed Ie March/April I changed to May/June and the changes were not showing... it keep showing me the old version,  now after the weekend the corrected text is showing, it seems to have a massive delay in "reflecting" changes?  Im I the only one experiancing this?

     

    Regards

  • Profile Image
    mert
    Answered on April 04, 2016 at 04:40 AM

    Hi there,

    In some cases, form or browser caches could lead this way, so clearing them can fix this issue. Now, I cleared your form form caches and I suggest you to clear your browser caches as well.

    Also, you can regularly clear your form caches manually on our system, please see the guide from the below:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

     

    For further assistance, please do let us know.

    Regards.