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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my changes to an old form not reflecting?

    Asked by mav3rick on April 01, 2016 at 03:48 AM

    I have updated the Months listed in 9 forms and the changes are not reflecting after saving and publishing?

    Page URL:

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    JotForm Support

    Answered by Nik_C on April 01, 2016 at 09:47 AM

    I'm not sure which changes didn't apply, can you tell us more about the problem you have?

    Also, you can check your revision history if you need to check what did you change on each form, and if you need you can revert your form to that version:

    We'll wait for your response.

    Thank you.

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    Answered by mav3rick on April 04, 2016 at 03:41 AM

    Hi,  It was text within 1 of my Form Text Boxes I changed Ie March/April I changed to May/June and the changes were not showing... it keep showing me the old version,  now after the weekend the corrected text is showing, it seems to have a massive delay in "reflecting" changes?  Im I the only one experiancing this?



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    JotForm Developer

    Answered by mert on April 04, 2016 at 04:40 AM

    Hi there,

    In some cases, form or browser caches could lead this way, so clearing them can fix this issue. Now, I cleared your form form caches and I suggest you to clear your browser caches as well.

    Also, you can regularly clear your form caches manually on our system, please see the guide from the below:



    For further assistance, please do let us know.