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drakeladueAsked on April 1, 2016 at 4:43 AM
Hey we're not getting emails to the following notification emails
drake@brand-x-mobile.com and bill@wowbrows.me
for the following form
https://form.jotform.com/40676843724967
This is the second email to support!
Page URL: https://form.jotform.com/40676843724967 -
JanReplied on April 1, 2016 at 10:15 AM
The email (dr**e@br**d-x-mobile.com ) is in the bounce list.
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT
I have removed it now from the list. You should be able to get the email notification now.
Please contact your email provider and request for the JotMail IP addresses to be whitelisted. You can also use your own email address. Here's a guide: How-to-Setup-SMTP-for-a-Form
Hope that helps. Thank you.