What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bounce List: My form is sending Auto Responds but not notifications!

    Asked by aeromotiveuser on April 01, 2016 at 03:46 PM

    Someone please fix this issue!!!

    My form is sending Auto Responds but not notifications!!!

     

    I missing customer orders due to the fact im not getting notifications!!!

     

    bounce list email delivery
  • Profile Image
    JotForm Support

    Answered by Mike on April 01, 2016 at 05:01 PM

    Unfortunately, your email address ended up in our bounce list.

    We have now removed your email address from the bounce list, so that the email delivery should be restored.

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance on this, please let us know.