What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are ALL my forms showing as "FORM NOT FOUND. THIS FORM IS DISABLED"???

    Asked by rozesrred on April 03, 2016 at 08:40 PM

    Why are ALL my forms showing as "FORM NOT FOUND. THIS FORM IS DISABLED"???

    Page URL:
    http://www.coastaldocumentservices.com/questionnaire.html

    Screenshot
    My Forms all form is disabled
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    JotForm Support

    Answered by Chriistian on April 03, 2016 at 09:58 PM

    It appears that your account was auto-suspended by our phishing detector, which is why your forms are disabled. Please note that collecting credit card information is not allowed in jotform, and it is a violation of jotform's terms.

    To lift the suspension, I would suggest you delete these fields from your two forms http://www.jotform.us/form/60937805169162 and http://www.jotform.us/form/60557489662166.

    If you want to collect payment from users, please use one of our payment integrations such as Stripe or Authorize.net.

    You can check out this article for more information on order forms: Order Form Basics

    Do let us know once the fields have been removed, and we will lift the suspension on your account.
    Regards.