It looks like this is only available when creating a card form. I've also been experiencing issues creating conditional logic with this element. I wan

  • Lopay Marketing
    Asked on October 13, 2023 at 2:40 PM

    It looks like this is only available when creating a card form.

    I've also been experiencing issues creating conditional logic with this element.

    I want to hide/show different questions depending on whether someone rates high or low.

  • Carlo JotForm Support
    Replied on October 13, 2023 at 3:37 PM

    Hi Lopay,

    Thanks for reaching out to Jotform Support. You can use conditional logic to show/hide fields based on the user's response. Let me show you how to set it up:

    1. On your My Forms page, hover your mouse over your form and click on Edit Form.
    2. In Form Builder, click on the Add Form Element menu and drag-drop the fields you want to use as follow-up questions (Short Text fields are used in this example).
    3. Click on the Type a Question text and change it to the question you want to use.

    It looks like this is only available when creating a card form.
Ive also been experiencing issues creating conditional logic with this element.
I wan Image-1

    Now, let's set up the conditions:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Conditions on the left of the page.
    3. Now, click on Add a New Condition and then click on Show/Hide Field.
    4. Set the conditions like you see below:
    • IF: Do you have a dog or a cat? (this is the question that has the choice that the form submitter needs to select)
    • STATE: Is Equal To
    • VALUE: Dog (the first choice)
    • DO: Show
    • FIELD: What is the name of your dog? (the follow-up question that you want to show)

    It looks like this is only available when creating a card form.
Ive also been experiencing issues creating conditional logic with this element.
I wan Image-2

    Set up Conditions for all of the choices for your question. Check out the screencast below to see how your form will work after setting up the Conditions:

    It looks like this is only available when creating a card form.
Ive also been experiencing issues creating conditional logic with this element.
I wan Image-3

    Give it a try and let us know how it goes.