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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submitting a form shows "Please Wait..." and remains stuck

    Asked by safrf on April 07, 2016 at 09:39 AM

    I have two simple Contact Forms on two separate websites (http://www.italianancestorsearch.com/contact.html and http://www.sicilianamericanfoundation.org/contact-us.html). Both has been working fine until last night. Now, both say "Please Wait..." on the button after submission and are stuck.

    Please help me resolve this issue. Thank you...

    Page URL:
    http://www.italianancestorsearch.com/contact.htmlandhttp://www.sicilia<br/>namericanfoundation.org/contact-us.html

    please wait and stuck shows
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    JotForm Support

    Answered by Nik_C on April 07, 2016 at 11:40 AM

    Could you please try recreating the submit button and check if the issue persists.

    You can also try clearing your form's cache.  

    Please let us know if the issue persists.