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dmooreokeaAsked on April 7, 2016 at 10:44 AM
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Kiran Support Team LeadReplied on April 7, 2016 at 12:04 PM
I understand that your JotForm is having incomplete payments and you want to clear them. You may delete the incomplete payment submission from the pending submissions.
https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
You may be also interested in taking a look at PayPal Incomplete Payment FAQs for more information on this.
https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Hope this information helps!