What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form not saving

    Asked by bigmeltz on April 07, 2016 at 10:32 PM
    saving forms form not saving
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    JotForm Support

    Answered by Mike_G on April 08, 2016 at 02:14 AM

    We would like to apologize for any inconvenience, may we know which form are you referring to, please? Kindly indicate the changes you're trying to apply to your form but it isn't saving. If it gives you any error message, please let us know what error message are you getting. Also, if you can provide us the exact process or steps you are taking when making changes to your form and saving it doesn't work so we can try to reproduce the issue, that would be great. 

    We will wait for your response. Thank you.

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    JotForm Support

    Answered by Mike_G on April 08, 2016 at 02:28 AM

    I saw your most recent thread pertaining to the same issue you have here, kindly refer to that thread as I have replied to it already. 

    Form-not-saving

    Thank you.