- firstname.lastname@example.orgAsked on April 13, 2016 at 09:02 AM
I created a form which looks in the designer in a certain way (see attached screenshot).
When I publish the form and go to the URL provided (see below), I see that the form is different.
In this case, there is a heading which is shown in the designer but does not show up in the published site. There are several other difference - but those are more subtle so it is more difficult to explain.
Why is the form not getting updated immediately?Page URL:
- JotForm UI DevelopermertAnswered on April 13, 2016 at 11:19 AM
I spotted the same results on the live version of your form and did some fixes/cleared your form caches. Now, all the latest changes are applied to the live version.
Please, see it from the below:
To beat these kind of situations, you can clear your browser and form caches. Please, see the steps to clear your form caches:
For further assistance, please do let us know.
- email@example.comAnswered on April 13, 2016 at 11:45 AMHi,
Yes - that did the trick.
Thanks for that explanation. I figured it was some sort of caching issue
and did not know that I could clear my own form's cache.
That is great help.
*Eyal Nevo, InterFAX*
*P: +353 (01) 821 2884\5*
*M: +353 (085) 875 4226*
- JotForm Supportashwin_dAnswered on April 13, 2016 at 01:25 PM
On behalf of my colleague, you are welcome.
I am glad to know that your issue is resolved.
Do get back to us if you have any questions.