JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are 2 ways to download them.
1. You can click on the download links found in the notification that you received in your email.
2. You can download them in your form submissions page. Here's a guide: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files