- boldnewyorkAsked on April 13, 2016 at 01:00 PM
Hi, on mobile devices the form below is not populating text in fields until the next field is tabbed. Basically looks blank when typing.
Can you please investigagePage URL:
- JotForm SupportBJoannaAnswered on April 13, 2016 at 02:29 PM
I have tested your embedded form on my Samsung Galaxy S4, but I was not able to replicate mentioned issue. Text fields were populating right away when I was typing.
Are you still able to replicate mentioned issue? Which device are you using?
I saw that you have embedded your form with script code. We recommend using of iFrame code. Please try to re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:
Hope this will help. Let us know if you need further assistance.
- boldnewyorkAnswered on April 13, 2016 at 03:45 PMHey still having the same issues after embedding the iframe on an iPhone device. Any other ideas?
Robert Stofer | Creative Director
firstname.lastname@example.org | 917.923.4494
Bold New York | MO>E Marketing
O: 212.753.7702 F: 646.349.4690
632 Broadway, 6th Floor, New York, NY 10012
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- JotForm SupportBJoannaAnswered on April 13, 2016 at 05:04 PM
Unfortunately I do not have iPhone to test your embedded form. I have tested your form on iPhone simulator, but I was not able to replicate mentioned issue there as well.
Can you please test your form on some other iPhone, to see if you are able to replicate same issue there as well. You can also try to use different browser.