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    how comes my forms paypal links go to a blank white page when a customer goes to check out??

    Asked by Sonny81 on April 17, 2016 at 04:58 PM



    I have around 6 contact forms which i designed on your jotform site and embeded them on to my website. the issue is... they all have paypal links on them and everytime a user goes to checkout it goes straight to a blank white page.     


    Can anyone assist why this is???


    I checked my paypal and that seems to be all ok when i logged in.   :(



    Page URL:

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    JotForm Support

    Answered by BDAVID on April 17, 2016 at 06:18 PM

    Are you referring to the form embedded on this page of your site: https://www.option2drive.co.uk/contact-us.html 

    That form does not have an integration with Paypal nor a link or a URL assigned as your Thank You Page in the "Redirect to page" option:

    Are you referring to another form? Please share the direct link of the page where it is embedded. You could also share a screenshot to illustrate better what you mean: