Visual Report chart gets broken when trying to increase its size

  • hsts
    Asked on April 18, 2016 at 1:43 PM
    I am having the same issue.  Keeps happening when I try and re-size a graph.  Both bar and pic charts.
  • BJoanna
    Replied on April 18, 2016 at 4:05 PM

    Can you please provide us ID of the form you are having issues with? 

    I have tested Visual Report on my sample form, but I was not able to replicate mentioned issue. I was able to increase and decrease Charts and Grids with our any issues. They did not get broken. 

    Visual Report chart gets broken when trying to increase its size Image 1 Screenshot 20

    https://www.jotform.com/report/61086681350051 

    Inside of this guide you can find how to create a visual report with your form submissions:

    http://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-your-Form-Submissions 

    I have also cleared the form cache on your account.

    Please try to create your Visual report again and if the issue persist, provide us ID of your form.

    Let us know if you need further assistance.