Save and continue form later not working

  • Myositis Support and Understanding
    Asked on October 17, 2023 at 1:49 PM

    Our applicants are not receiving the form back. Suggestions?

    Page URL: https://www.jotform.com/help/40-how-to-let-users-update-their-form-submissions-at-a-later-date/
  • Israel JotForm Support
    Replied on October 17, 2023 at 3:51 PM

    Hello there!

    Thanks for reaching out to Jotform Support. I'm sorry you're having trouble with this. Could you please confirm if you are referring to the "save and continue later"? If you can share the link to your form, I can check it out and see what’s going on. Here is your guide on where to find your form URL or you can follow the steps and screencast below:

    • Go to the Publish tab.
    • Select Quick Share from the left panel.
    • Look for the Copy Link and click it, then paste it here in the support ticket.

    Form is not getting any submissions Image 1 Screenshot 20 Screenshot 20 Save and continue form later not working Image 1 Screenshot 31

    Once we hear back from you, we'll be able to help you with this.