What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    por que no llegan las notificaciones

    Asked by Lueza on April 22, 2016 at 11:05 AM

    Se realiza el formulario y se crean la(s) notificaciones a los correos correspondientes, y se checa el spam tambien para ver si ahi llego la notificacion; sin embargo siguen sin llegar las notificaciones. Ya se ha checado la red y la configuracion del formulario.

     

    a
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    JotForm Support

    Answered by BDAVID on April 22, 2016 at 12:35 PM

    What is the form in question? Check if the email recipients are not in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    Also, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com