My autoresponder doesn't work
- RandstadrijderAsked on April 29, 2016 at 07:56 AMNow I am creating a form: https://form.jotformeu.com/61183744692361
You also find it on my website: http://randstadrijder.nl/klantregistratie/
I made an autoresponder and a notification email. Only the notification
works. The autoresponder I don't recieve. I tried several different
emailadresses.
Can you help me in this matter, of do I have to contact in an other way? - JotForm UI DeveloperberilAnswered on April 29, 2016 at 08:10 AM
We can solve that issue quickly. When your customers submit the form they will receive an autoresponder email. We are getting that value from your Email field.
If you create your autoresponder as you see below it will work without any issue.
Please, check the guide below for more information:
https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
- RandstadrijderAnswered on April 30, 2016 at 03:45 AMHi Beril,
Thank you for your support. The field Recipient Email had a wrong value.
Everything is okay now.
Met vriendelijke groet,
Mark de Breet
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2016-04-29 14:09 GMT+02:00 JotForm :
... - JotForm UI DeveloperberilAnswered on September 28, 2016 at 03:05 AM
I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:
https://www.jotform.com/answers/943749