- calitteAsked on May 02, 2016 at 01:56 AM
Hi. When I sent message with my form. Message arrives my gmail box but doesn't arrive my hotmail box. Thanks for your help
- JotForm SupportChriistianAnswered on May 02, 2016 at 02:48 AM
It appears that your hotmail address was added to the bounce list, which is why you did not receive the email notification there. I have now removed the address from the bounce list so you should receive the next email notifications successfully.
You can also remove an email address from the bounce list on your end. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List.
If you need further assistance, please let us know.