Hotmail is not working.

  • calitte
    Asked on May 2, 2016 at 1:56 AM

    Hi. When I sent message with my form. Message arrives my gmail box but doesn't arrive my hotmail box. Thanks for your help

  • Chriistian Jotform Support
    Replied on May 2, 2016 at 2:48 AM

    It appears that your hotmail address was added to the bounce list, which is why you did not receive the email notification there. I have now removed the address from the bounce list so you should receive the next email notifications successfully.

    You can also remove an email address from the bounce list on your end. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List.

    If you need further assistance, please let us know.