we are still not receiving emails since Friday

  • kfalkus
    Asked on May 2, 2016 at 1:44 PM

    Our IT guy looked into your response to our first messages to you and he says nothing is coming into our server from jotform and nothing is hitting our spam - it is at your end. We need this resolved right away.

    Page URL: http://www.campingosoyoos.com/availability.html
  • victor
    Replied on May 2, 2016 at 2:52 PM

    Sorry for the inconvenience. As my colleague, I have checked your email history and noticed that all emails have been sent properly.

    we are still not receiving emails since Friday Image 1 Screenshot 30

    I have also verified our bounce and was not able to locate your email in the list.

    If you are still not able to receive notification, you may try setting up a SMTP to send your emails, How to Setup SMTP for a Form.

    we are still not receiving emails since Friday Image 2 Screenshot 41

    Please let us know if this helps.