What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't see the form on my webpage.

    Asked by stacyjj on May 02, 2016 at 03:21 PM

    I have created my Client Intake form, however, I'm not sure how to get it on my webpage.  I have copied and pasted several times, but only the link appears.  I see in other comments about a CMS, but I don't know which one mines is or how to find out.  Can you please assist in getting my form up and running?  

    Page URL:

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    Answered by victor on May 02, 2016 at 05:08 PM

    When opening you r site, I did notice that you are trying to use the source code to embed your form. When you export the source code from Jotform, you will get it a ZIP file. You can't just copy and paste it in your site, you first require to unzip the files and copy all the files into your server. Once you have copied the files you can copy the form HTML into your site.

    We do not recommend using the source code as it can be a bit complicated for non tech users. It can also have some conflicts between the form and your sites.

    Try embedding your form using iFrame. The only thing you are require to do is copy and paste the script provided into your site.

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    Answered by stacyjj on May 04, 2016 at 03:22 PM

    It's still not working.  I'm not sure what I'm doing wrong.  Please assist.  I would like it up soon as possible.

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    Answered by victor on May 04, 2016 at 04:01 PM

    When opening your site I was able to view the form properly. If you are still having problems, please let us know and we will be glad to help.


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    Answered by stacyjj on May 04, 2016 at 04:19 PM

    Yes. It is showing now.  Thank you!