What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I add an option that would subtract cost to my products?

    Asked by AATR on May 06, 2016 at 10:16 PM
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 06, 2016 at 10:19 PM

    Yes, you can create coupon codes: https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form 

    Let us know if you have more questions.

  • Profile Image

    Answered by AATR on May 06, 2016 at 10:32 PM

    Thank you for such a prompt response let me be more direct on my questions.  I do not want to use a coupon feature.

    I would like for people to make a selection in my product details and if they say select "no camping" it would subtract $10.00.

    Any ideas on how I could do this?  Thank you so so much.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 06, 2016 at 11:34 PM

    I think that this can be done by enabling special pricing in your payment integration, you may add the options and set a different price if an option is selected, you will need to set this on each product, I mean, you will need to add the options in all your products and then enable special pricing for all of them, below is a guide that will help you to do this: 


    Hope this is what you're looking for. 

  • Profile Image

    Answered by AATR on May 06, 2016 at 11:53 PM

    Hmmm, No I already have one option that has special pricing selected.  And I've been reading all over the forums and can see a whole bunch of "No's" and this can't be done.  You can't have multiple options with special pricing for one product.  (which honestly I don't understand why we wouldn't be able to do this)


    I'm not a wizard at coding, but there has to be some way that if they click a specific box in the payment field I could have it subtract say $10.00 from the total before it charges their credit card.

  • Profile Image
    JotForm Support

    Answered by jonathan on May 07, 2016 at 01:02 AM

    I think it works by just assigning lesser 10.00 amount for "No Camping" option.

    I assume it was this form https://www.jotform.com/60928454576164

    Can you please clarify why you cannot just assign a value of lesser 10.00 to the No Camping item?


    When this item is selected, then it will be less 10.00 to the total cost.


    We will wait for your update.