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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is saying it's unavailable when you hit submit?

    Asked by maducie on May 08, 2016 at 10:15 PM

    My form is saying it's unavailavle when you hit submit and try to go to the paypal site. 

    Please help, we have gotten several emails about this technical difficulty. 


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    JotForm Support

    Answered by ashwin_d on May 09, 2016 at 01:54 AM

    Hello maducie,

    I did check your form's and found that you have set "Submission Limit" as 12. Since you have already receive 12 submissions in your form that is the reason your form is not accepting any new submissions. 

    I would suggest you to please remove the submission limit of your form or increase it. That should solve your problem. The following guide should help you:  https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form 

    Thank you!