- blissfulmindAsked on May 09, 2016 at 03:25 AM
- JotForm SupportJanAnswered on May 09, 2016 at 09:16 AM
I was able to replicate your issue when I visited your webpage. However, if you go to the direct form, the issue is not happening.
Can you please try to re-embed the form using the iframe method. This will prevent script conflicts between the form and the webpage.
Hope that works. If not, let us know. Thank you.
- blissfulmindAnswered on May 09, 2016 at 10:45 AMHi Thanks it seems to have worked on one of them, but not on this one
will try the other two on my page now, fingers crossed
- JotForm SupportJanAnswered on May 09, 2016 at 12:03 PM
Can you please try to re-embed the iframe code without the script element.
The iframe code is red box and the script code is in the green box. Please use the iframe code only.
Here's a guide on how to get the iframe code: Getting-the-Form-iFrame-Code