- SVBCAsked on May 10, 2016 at 12:23 AM
Hi guys! I'm having an issue with one of our forms. I used to get the form forwarded to my email....however, it is no longer? Everything seems to be in place and the correct email is chosen to be forwarded to. Can you help me? Thanks!
- JotForm SupportChriistianAnswered on May 10, 2016 at 01:26 AM
It appears that your email address pastor@********.*** was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.
You can also remove an address from the bounce list on your end. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List
If you need further assistance, please let us know.
- SVBCAnswered on May 10, 2016 at 01:45 AMGreat! Thank you so much!
- JotForm SupportChriistianAnswered on May 10, 2016 at 01:58 AM
You are most welcome. I see that initial issue on this thread has been resolved. To better assist you, I have moved your latest concern to a new thread. You can view that thread by following this link: https://www.jotform.com/answers/835797