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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why doesn't my form get sent to my email anymore?

    Asked by SVBC on May 10, 2016 at 12:23 AM

    Hi guys!  I'm having an issue with one of our forms.  I used to get the form forwarded to my email....however, it is no longer?  Everything seems to be in place and the correct email is chosen to be forwarded to.  Can you help me?  Thanks!

    Page URL:
    http://www.svbcreno.org/ministries/ministry-report-page/

    email sent forwarded thanks correct email and
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    JotForm Support

    Answered by Chriistian on May 10, 2016 at 01:26 AM

    It appears that your email address pastor@********.*** was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    You can also remove an address from the bounce list on your end. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List

    If you need further assistance, please let us know.

  • Profile Image

    Answered by SVBC on May 10, 2016 at 01:45 AM
    Great! Thank you so much!

    www.svbcreno.org



    ...
  • Profile Image

    Answered by SVBC on May 10, 2016 at 01:45 AM
    I’m also having an issue with this form. When filled out, the submit button just says “please wait” and nothing happens?

    www.svbcreno.org



    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 10, 2016 at 01:58 AM

    You are most welcome. I see that initial issue on this thread has been resolved. To better assist you, I have moved your latest concern to a new thread. You can view that thread by following this link: https://www.jotform.com/answers/835797 
    Regards.