Why doesn't my form get sent to my email anymore?

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    SVBC
    Asked on May 10, 2016 at 12:23 AM

    Hi guys!  I'm having an issue with one of our forms.  I used to get the form forwarded to my email....however, it is no longer?  Everything seems to be in place and the correct email is chosen to be forwarded to.  Can you help me?  Thanks!

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    Chriistian
    Answered on May 10, 2016 at 01:26 AM

    It appears that your email address pastor@********.*** was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    You can also remove an address from the bounce list on your end. Simply follow this guide to learn how: How to Remove Your Email Address from Bounce List

    If you need further assistance, please let us know.

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    SVBC
    Answered on May 10, 2016 at 01:45 AM
    Great! Thank you so much!

    www.svbcreno.org



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  • Profile Image
    SVBC
    Answered on May 10, 2016 at 01:45 AM
    I’m also having an issue with this form. When filled out, the submit button just says “please wait” and nothing happens?

    www.svbcreno.org



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    Chriistian
    Answered on May 10, 2016 at 01:58 AM

    You are most welcome. I see that initial issue on this thread has been resolved. To better assist you, I have moved your latest concern to a new thread. You can view that thread by following this link: https://www.jotform.com/answers/835797 
    Regards.