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  • Profile Image

    Again, not getting any email notifications.

    Asked by EVB on May 10, 2016 at 01:47 AM

    Not sure why, but I seem to be losing submissions.  I've not changed anything in quite some time so it should be working. 

    Page URL:
    Http:/www.EmeraldValleyBackflow.com

    Submissions Getting not getting in
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 10, 2016 at 02:44 AM

    It appears that the email address aaron@***********.*** was added to the bounce list, which is why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.

    You can also check on your end if an address is in the bounce list. Simply follow this guide: How to Remove Your Email Address from Bounce List

    If you need further assistance, please let us know.