What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes made to the form are not displayed

    Asked by choicecomms on May 11, 2016 at 11:05 AM
    Hi, we seem to be having the same issue. Please help!
    form update not showing
  • Profile Image
    JotForm Support

    Answered by Kiran on May 11, 2016 at 11:18 AM

    I've checked with my testing account and see that the form is updating and displaying with the changes made. Could you check once if you are still experiencing the issue?

    Also, please let us know the form that you are having this issue along with recent changes made to the form so that we can take a look and provide you with necessary assistance.

    Thank you! 

  • Profile Image

    Answered by choicecomms on May 12, 2016 at 06:06 AM

    Hi, I have to have a list of towns and cities for our members to choose from and there seems to be a limit, I don't need too many more as it has let me go from A-P but not through to Z. Can you please take a look? Question: Where does your team currently play their HOME matches?

  • Profile Image
    JotForm Support

    Answered by beril on May 12, 2016 at 08:45 AM

    When I've checked your form I am not able to reproduce the same issue that you’re having. I am able to see whole options on your form.

    I've also cleared your form caches. We would appreciate it if you could also clear out your browser cache. Then kindly, test it on your side and let us know the result.

  • Profile Image

    Answered by choicecomms on May 13, 2016 at 08:47 AM

    Sorry, I am having so much trouble on the way to finally completing this form. Your form designer / restrictive / highly irritating template app is not allowing me to revert back to the original template I designed the form in. I need it back urgently please - Kids Baseball Registration Form. You can restore from anytime AM GMT.
  • Profile Image

    Answered by choicecomms on May 13, 2016 at 08:59 AM

    I am so annoyed that thinking of changing the button style has ruined my form. Please come back to me as a matter of urgency.

  • Profile Image
    JotForm Support

    Answered by Kiran on May 13, 2016 at 10:07 AM

    I've moved your other question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/838531

    Thank you!