What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not sending via my website

    Asked by jsjlawfirm on May 11, 2016 at 01:21 PM

    I have the jotform on my site currently at jsjlawfirm.com/contact and it is not sending. It has worked in the past and still is set up to the correct email address. However, when i went today to update it, it stopped working. when i hit submit, it changes to 'Please Wait' and never goes through nor do I receive an email notification. Thank you.

    Via JotForm site stopped working correct email
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    JotForm Support

    Answered by liyam on May 11, 2016 at 01:45 PM

    Thank you for reporting this matter to us, and we apologize for this inconvenience.

    There appears to be a problem with the oembed method. For the meantime, please try to use the iframe embed code instead. If you need instructions on how to get the iframe code, please visit this user guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks.

     

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    Answered by jsjlawfirm on May 11, 2016 at 01:57 PM

    Perfect, everything works. Thank you!