Form is not sending via my website

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    jsjlawfirm
    Asked on May 11, 2016 at 01:21 PM

    I have the jotform on my site currently at jsjlawfirm.com/contact and it is not sending. It has worked in the past and still is set up to the correct email address. However, when i went today to update it, it stopped working. when i hit submit, it changes to 'Please Wait' and never goes through nor do I receive an email notification. Thank you.

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    liyam
    Answered on May 11, 2016 at 01:45 PM

    Thank you for reporting this matter to us, and we apologize for this inconvenience.

    There appears to be a problem with the oembed method. For the meantime, please try to use the iframe embed code instead. If you need instructions on how to get the iframe code, please visit this user guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks.

     

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    jsjlawfirm
    Answered on May 11, 2016 at 01:57 PM

    Perfect, everything works. Thank you!