What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to change recipients on form emails?

    Asked by knoodle50 on May 12, 2016 at 07:28 AM

    How can I set certain forms to go to indivivual email addresses

    for instance I need the laim form to go to claims@ukpalletdelivery.co.uk

    whereas I need the Pallet & wrap one to go to info@ukpalletdelivery.co.uk


    How this is set up all emails go to info@ukpallet.co.uk  which cause me a problem.

    Regards David

  • Profile Image
    JotForm Support

    Answered by Charlie on May 12, 2016 at 09:19 AM

    By default, all email notifications' recipient address is set to your account's email address.

    To update the recipients on each of your form and set a different email address, you can follow this guide: https://www.jotform.com/help/314-How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address 

    To learn more about the email notification and autoresponder settings, you can check this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    I hope that helps.