Mobile Responsive Widget not working help me please

  • cbble
    Asked on May 18, 2016 at 2:07 PM

    ı am using mobile responsive template
    form layout okey
    responsive form yes
    but not working, please help me friends 
    https://www.firsatsat.com/ilan-ver-pml6

  • Huberson
    Replied on May 18, 2016 at 4:15 PM

    The only issue I have noticed is with the form header, you can fix it by adding the following CSS to the form from Designer

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

    div.form-header-group {

        margin-left:0!important;

        margin-right:0!important;

        font-size : 1.2em;

    }

    h2.form-header {

        font-size : 1.8em;

    line-height : 1.1;

    padding-right: 10px;

    }

    }

    The Mobile Responsive Widget can be removed.

    You can preview the clone here: https://form.jotform.com/61386332428962.

  • cbble
    Replied on May 30, 2016 at 3:26 PM

    i can not : Would you please check the phone. my website link 

    Mobile Responsive Widget not working help me please Image 1 Screenshot 20

  • KadeJM
    Replied on May 30, 2016 at 4:27 PM

    Are you trying to view this on iPhone and Android?

    I checked this on my end on my iPhone 6 and it seems that it's not working properly at all.

    All I see is the header of your form as shown in the screenshot below and nothing else on mobile.

    If your website has a mobile method then try enabling it as it appears its only partial even though the mobile browser will try to make it work for mobile anyhow.

    Mobile Responsive Widget not working help me please Image 1 Screenshot 20

     

    This problem isn't the form though. It's something else because if you look at the form by itself with its direct link you'll see it shows up fine by itself on desktop and fine by itself on mobile.

    I would suggest trying to re-embed it with our iFrame Code to see if that helps.

    Otherwise, if there's still a problem then please let us know.

  • cbble
    Replied on May 31, 2016 at 3:40 PM

    Thank you guys. ok problem solved.

    "If your website has a mobile method then try enabling it as it appears its only partial even though the mobile browser will try to make it work for mobile anyhow"