What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Trouble with Thank you response and submissions not showing up

    Asked by gbpres on May 18, 2016 at 05:08 PM

    1. the thank you message that is appearing after a submission is not the one on the form template. 

    the thank you should read "Your VBS registration has been received."

    2. submissions are not recorded/listed..nor are there any emails being sent to the form recipients.


    had to remove the form so there is no url



  • Profile Image
    JotForm Support

    Answered by Welvin on May 18, 2016 at 09:14 PM

    The screenshot is showing the submissions limit in the specific form being reached. I checked your last two edited forms and it seems that you've already fixed this. 


    Let us know if you need any further assistance.