- evank001Asked on May 24, 2016 at 11:02 PM
since 24h, my forms submissions are not going to my mail inbox (contact@ekipazofootball) as they are used to for so long. As it is the first time in several years, something happened recently with your smtp server ?
Thanks for the help,
- JotForm SupportChriistianAnswered on May 25, 2016 at 02:25 AM
Your email address firstname.lastname@example.org appears to have been added to the bounce list, which is why you are not receiving the email notifications. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.
For more information about the bounce list, and also to learn how to remove an email address from the list, please check out this guide: How to Remove Your Email Address from Bounce List