Language flag not showing on iPhone

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    awcthailand
    Asked on May 25, 2016 at 01:11 AM

    Hello at JotForm,

    I need to offer a form in English or Thai language. I have set it up successfully and see the language choices in my computer's web browser. However, one of my testers pointed it out that the choice is not visible viewed on an iPhone.

    Is there something I can do to fix this problem? 

    Thanks for any advice.

  • Profile Image
    BJoanna
    Answered on May 25, 2016 at 03:37 AM

    I do not have iPhone to test your embedded form, but I have tested your form on my Samsung Galaxy S4, but I was not able to replicate mentioned issue. I was able to see language field and I was able to change language to Thai. I have also tested your form on iPhone simulator and I was not able to replicate mentioned issue there as well.

     

    I saw that you have embedded your form with script code. We recommend using of iFrame code. Please try to re-embed your form with iFrame code to see if that will resolve you issue on iPhone. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.