What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to change my payment information, my card was stolen. Who do I do that?

    Asked by whitefamilyunites on May 25, 2016 at 10:19 PM
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    JotForm Support

    Answered by jonathan on May 26, 2016 at 12:41 AM

    You can do in the Billing/Payment section when logged in to your account.

    Here is the direct link   https://www.jotform.com/myaccount/billing

    Click on the Change Credit Card button on the payment section to open the update information window for Billing details

    See the images below for guidance:


    Let us know if you need further assistance.