-
wnearyAsked on May 26, 2016 at 11:55 AM
Hi there, I'm not receiving emails, but my colleague is. I used to receive emails, but for some reason, now I'm not. I re-input my email address, but still not receiving emails. Please help!
Page URL: https://form.jotform.com/60616179406154 -
David JotForm Support ManagerReplied on May 26, 2016 at 12:43 PM
Your recipient emails are not in bounce list. Please check your spam folders, in addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com