What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Iframes and Google Analytics/Facebook Pixel Tracking

    Asked by tycoprinting on May 26, 2016 at 04:32 PM

    Do you have any recommendations for Google Analytics or FaceBook Pixel Trakcing with regarding to a jotform that is on our website via an iframe?

     

    Google and Facebook can track the submission of a form based on whether the confirmation page is reached.  Because we're  using iframes the url that the user is on is technically the same.  

     

    Any suggestions?

     

    Thank you.

    analytics tracking and facebook pixel
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    JotForm Support

    Answered by david on May 26, 2016 at 06:20 PM

    Due to the nature of iFrames, this cannot be changed.  Unless you use a different method to embed the form, the form URL will be the reported URL. 

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    Answered by tycoprinting on May 27, 2016 at 08:01 AM

    Thank you.  Do you have a recommendation other than iframes that would accomplish this?

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    JotForm Support

    Answered by beril on May 27, 2016 at 08:42 AM

    To solve that issue you can embed it by downloading the source code. Please check the guides below for more information:

    https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.