What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked the site: www.bymikaphotography.com.au you provided but I was not able to find the form embedded to your website. Can you try to embed your site using iFrame embed code and see if it will fix the issue? To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the form iFrame code.
If the issue still persists even if the form is embedded using the iFrame code, can you provide to us the exact URL of the site where you have embedded the form so we can further investigate the issue?