- barefoottoursAsked on May 30, 2016 at 01:49 PM
please help us we are unable to upgrade via the portal. we are over quota
- JotForm SupportKevin_GAnswered on May 30, 2016 at 02:15 PM
I have checked your account and I could see you were over-quota; however, when I was checking your account I would see you were able to upgrade successfully and your account is now on gold monthly subscription.
So your account is not over-quota anymore, you can also check this and your invoices by following this guide: How-to-Check-Invoices.
Please do let us know if you have questions, we will be glad to help you.