- slbwelfareAsked on June 01, 2016 at 05:05 AM
I've exported a list of members from Jotform to Excel. I had to compare it to another list, and bulk edit some attributes. Is there any way of importing this back into Jotform? I do not want to go through and edit every singel member.
- JotForm SupportNik_CAnswered on June 01, 2016 at 06:14 AM
I'm not sure how would you like to import your contacts back, you exported whole submissions and edited some attributes and now you want to import back right?
If that's the case, you can check our Import app that you can use to import excel and CSV files to your forms.
Please check and let us know if you have further questions or if I misunderstood what you are trying to achieve.
- slbwelfareAnswered on June 02, 2016 at 08:56 AM
Perfect, just what I was looking for, except I can't make it work. It complains the input have Unrecognised Field even if I have copy/pasted all the fields directly from the template.
My input file:
- KadeJMAnswered on June 02, 2016 at 10:40 AM
Thank you for the additional information and screenshot about the problem you are having with our import app not fully importing your submissions.
If you look at the Errors section of the app after doing so you'll see it is trying to tell you that the fields are unrecognized which is probably due incorrect formatting somewhere and I think that might be breaking the rest of it somehow.
Have you finished formatting it per the recommended formatting for your xlsx file?
It appears based on your input file that you did but I can't see the entire thing to check since your screenshot of it only shows the first few.
Are you able to share with us a copy of the import file or some of it so we can investigate it?
You can send it to us at email@example.com if needed and we'll gladly take a look to check it.
- slbwelfareAnswered on June 03, 2016 at 05:44 AM
I've sent it to the support email. Thanks!
- JotForm SupportEltonCrisAnswered on June 03, 2016 at 08:32 AM
I checked the file you've sent to us over email and found out that you have multiple sheets save in it. That's the reason why the app can't recognize the data.
Your sample data was saved on "sheet1" but the first sheet on the file is the "submissions" which does not contain the column names provided by the app. And also, as far as I know the import app is not designed to read multiple sheets. So the best way to resolve this is to create a separate excel file for your data.
If you need further clarifications, let us know.
- slbwelfareAnswered on June 07, 2016 at 03:34 AM
Thank you so much for your help! That was the issue! Didn't realize I had more sheets.
- JotForm SupportNik_CAnswered on June 07, 2016 at 03:49 AM
On behalf of my colleague, you're welcome.
Please let us know if you have any further questions.