What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not recieving auto responder notification emails.

    Asked by robincarby on June 02, 2016 at 12:54 PM
    Emails
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    JotForm Support

    Answered by Kevin_G on June 02, 2016 at 02:05 PM

    I have submitted your forms twice with different email addresses and received the email auto-responder in both accounts: 

    Maybe the email address you're using is in our bounce list, please provide us with that and we will check it for your. 

    You may also check and remove it from our bounce list by following this guide: How-to-Remove-Your-Email-Address-from-Bounce-List

    We look forward to your response.