I am not recieving auto responder notification emails.

  • robincarby
    Asked on June 2, 2016 at 12:54 PM
  • Kevin Support Team Lead
    Replied on June 2, 2016 at 2:05 PM

    I have submitted your forms twice with different email addresses and received the email auto-responder in both accounts: 

    I am not recieving auto responder notification emails Screenshot 30

    I am not recieving auto responder notification emails Screenshot 41

    Maybe the email address you're using is in our bounce list, please provide us with that and we will check it for your. 

    You may also check and remove it from our bounce list by following this guide: How-to-Remove-Your-Email-Address-from-Bounce-List

    We look forward to your response.