Not receiving emails from new form submissions any longer.

  • molivier
    Asked on June 4, 2016 at 4:15 PM

    I used to get emails sent to me whenever a new form was submitted, but all of a sudden I am no longer receiving the emails.  Was there a change in policy?

  • jonathan
    Replied on June 4, 2016 at 6:56 PM

    I found your email ###c@######s.com in the bounce list due to this reason.

    Not receiving emails from new form submissions any longer Screenshot 20

     

    I have fixed it now by removing the blocked email in the list. New incoming email should now get through.

    You can also checked and remove bounce listed email in your account.

    User guide: How-to-Remove-Your-Email-Address-from-Bounce-List

    Hope this help. Let us know if there are still issue.