What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleting the submissions

    Asked by jrbuffetdecrepe on June 06, 2016 at 09:46 AM

    bom dia, recebi um emial dizendo que 4.821 submissões armazenados na minha conta. 

    Como faço para limpar? isto afeta o recebimento dos meus pedidos?

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    JotForm Support

    Answered by Jan on June 06, 2016 at 12:23 PM

    You need to delete the other submissions. You can only have 500 submissions in your storage. Please keep an eye on your total submissions and delete them whenever you can. You'll receive a warning email about this once you'll reach the total of 450 submissions. Here's a guide on How-To-Delete-Submissions-and-Keep-the-Form.

    Please export them so that you have a back up of the submissions. You can export them to an excel file, here' a guide: How-to-Export-Form-Data-to-Excel

    Let us know if you have any questions. Thank you.