Why is the "Thank You" not displaying after a submit?

upon submit, people are seeing the standard "Thank You" not the custom thank you page we made.  Any ideas why this would be?

It's probably a cache in the form which I've cleared already. That seems to have fixed it. Please check again.

Here's how to clear your forms cache:

https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache