I created a form and published it. Now it is blank with only the title and I've received 2 blank submissions

  • Foreverfitscv
    Asked on June 9, 2016 at 12:04 PM

    I created a form and published it.  Everything looked good and had all of the fields that I wanted.  I even shared it with someone and they said it all looked great.  Now it is blank with only the title and I've received 2 blank submissions

  • liyam
    Replied on June 9, 2016 at 2:01 PM

    Hello Foreverfitscv,

    I have checked the link to the form you have provided and it appears to be fine on my end. If you are still having issues on your view of the form, please do let us know.

    Thanks.

  • Foreverfitscv
    Replied on June 9, 2016 at 2:45 PM
    I had to completely re-create the form. I lost all of the original information that was on it and I have no idea why.
    KEEP MAKIN' CHANGES!!!
    Dedicated to your success,
    Craig Shinkarik
    Forever Fit SCV
    Voted BEST Personal Trainer in Santa Clarita
    Check us out on  FaceBook
    ...
  • BJoanna
    Replied on June 9, 2016 at 5:00 PM

    Sorry for inconvenience this may caused you. I have checked form revision history of your form and I saw that yesterday all fields were removed from your form.  

    I created a form and published it Screenshot 20

    You can revert your form to previous version (Jun 7). and your data should be restored. However I think that you will lose new data, because you have added new fields. So I would suggest you to download your existing submissions and then to revert your form, to restore missing submitted data. Inside of this guide you can find how to View and Export Form Submissions:

    https://www.jotform.com/help/269-How-to-View-and-Export-Form-Submissions 

    Hope this will help. Let us know if you need further assistance.