Cloned form not taking on new title when submission is emailed

  • BNSFLTraining
    Asked on June 13, 2016 at 1:18 PM

    I cloned one of our forms, and then changed the title. However, when a submission is emailed it still says "Clone of..." instead of the new title. It is correct in the email subject. Is there a setting somewhere I am missing?

    Jotform Thread 859538 Screenshot
  • David JotForm Support
    Replied on June 13, 2016 at 2:03 PM

    While editing your form, click on the emails tab, then select the email you would like to update:

    Cloned form not taking on new title when submission is emailed Image 1 Screenshot 20

    Change the title in the body of the email to your new title then click "Save" to update the email.

  • BNSFLTraining
    Replied on June 13, 2016 at 3:38 PM

    Thank you! I would make the recommendation that the default email template should use the {form title} field also.

  • clayton70
    Replied on September 5, 2016 at 5:09 AM

    I support request to update the Cloned Form header email to {form title}.

    The title of our Cloned Form having not been updated in the automated response email has just caused significant embarrassment to our business.

    Regards,

    Clayton

  • beril JotForm UI Developer
    Replied on September 5, 2016 at 6:47 AM

    Hello @Clayton,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/924390