Conditionals are not working when accessing the form via Internet Explorer

  • kumc
    Asked on June 14, 2016 at 1:09 PM

    There are a few hide/show conditions that are working when our form is viewed in Firefox or Chrome, but do not work at all in Internet Explorer (IE) -- specifically IE 11.

    Direct link to the form:

    https://form.jotform.com/61402914271145

    Any ideas on how to resolve?

    Thanks!

     

    Page URL: http://wichita.kumc.edu/facilities-management/policies-and-forms/forms/parking-application.html
  • WebServ
    Replied on June 14, 2016 at 2:23 PM

    Same thing happening on my form. 

  • Kiran Support Team Lead
    Replied on June 14, 2016 at 4:04 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary some with accessing JotForms using Internet Explorer browser and this has been fixed for a while. Please check now and let us know if you are still experiencing the issue. We will be happy to assist. 

    Thank you! 

  • kumc
    Replied on June 14, 2016 at 4:49 PM

    Thanks, it looks like the conditionals are working again (and the script errors are gone).

  • Kiran Support Team Lead
    Replied on June 14, 2016 at 5:57 PM

    Thank you for the confirmation. We appreciate your patience and understanding in this regard. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!! 

  • brian_a
    Replied on July 7, 2016 at 5:49 PM

    I just posted this same issue.  I didn't look here first to see that it been addressed, but it's not fixed for me.
  • Kiran Support Team Lead
    Replied on July 7, 2016 at 8:48 PM

    @hreetz,

    I have moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/877994

    Thank you!